• Lifts
    • Passenger lifts
      • Overview

        As a leading lift company, we've engineered our passenger lifts for various building applications, including residential, commercial and public transit.

      • Schindler 3000

        The Schindler 3000 is our all-round passenger lift that matches form with function. It's the perfect lift for different building types and uses.

      • Schindler 5000

        The Schindler 5000 is our lift for mid-rise residential and commercial buildings that features striking interiors, flexible sizes, and effective performance options.

      • Schindler 6000

        The Schindler 6000 is our premium commercial lift that combines the latest technology, high-end finishes, larger capacities and custom designs.

      • Schindler 7000

        The Schindler 7000 is our premium passenger lift for high-rise buildings that exceeds the demanding specifications for tall structures and skyscrapers.

    • Freight & other lifts
      • Schindler 2400

        The Schindler 2400 is our extra-large service lift that can transport both people and goods. Designed for high-traffic areas, it's the workhorse that never complains.

      • Schindler 2500

        The Schindler 2500 is our bed lift that provides bump-free entry and exit for the comfortable transport of patients in hospital beds or wheelchairs.

      • Schindler 2600

        The Schindler 2600 is our cargo freight lift for warehouses, shopping centres and industrial facilities. It makes lifting heavy loads a lightweight task.

    • Modernisation
      • Overview

        Explore our comprehensive lift modernisation and building renovation solutions; engineered to enhance your lift's performance and aesthetics.

      • ReStore solution

        Restore your lift with our modernisation solution which replaces critical electrical components to upgrade the efficiency and performance of your equipment.

      • ReNew solution

        Renew your lift with our modernisation solution including a new controller, inverter, fixtures, and machine upgrade to ensure a smoother ride experience.

      • RePlace solution

        Replace your existing lift with our modernisation replacement solutions. Enjoy improved equipment operation, plus digitally enhanced mobility.

      • Individual components

        Upgrade individual lift components like drives and cabin doors to reduce operating costs, satisfy tenants and increase your long-term property value.

    • Destination control
      • Schindler PORT Lift

        Schindler PORT Lift is our advanced destination dispatch system that ensures minimal waiting times and optimal passenger comfort.

      • Schindler PORT Access

        Schindler PORT Access offers seamless transitions from lifts to secure terminals, ensuring convenient access control for a hassle-free experience.

    • Digital Media Services
      • Overview

        Our digital media services transform lifts into communication platforms, offering a creative opportunity to advertise and entertain lift users.

      • Schindler Ahead MediaScreen

        Our Schindler Ahead MediaScreen solution inside and outside the lift cabin provides relevant information to your passengers in real-time.

      • Schindler Ahead SmartMirror

        Our Schindler Ahead SmartMirror in-lift multimedia solution is both: a mirror and screen for passenger entertainment or information.

      • Schindler Ahead AdScreen

        Our Schindler Ahead AdScreen solution maximises your advertising impact with a special display screen inside the lift cabin.

    • Design options
      • Linea 800 SmartTouch

        Our Linea 800 SmartTouch features three full HD screens and the mirrored glass panel transforms your lift interaction into a unique, visual experience.

      • Catalogue

        Create your own lift car interior design. Find the ideal fit for functional, sophisticated, and innovative interior architecture concepts.

    Get in touch
  • Escalators & Moving walks
    • Overview
    • Escalators
      • Overview

        We have a comprehensive portfolio of escalators, from one of the world's most popular, the Schindler 9300, to the heavy-duty Schindler 9700 escalator.

      • Schindler 9300 - Commercial

        The Schindler 9300 escalator is safe, elegant, and compact – ideal for shopping centres and all types of commercial spaces.

      • Schindler 9300 - Public transport

        The Schindler 9300 escalator for public transportation hubs is built with robust, durable components to ensure smooth operation in heavy-traffic environments.

      • Schindler 9700 - Mass transit

        The Schindler 9700 is the most powerful escalator – designed for busy public transportation hubs with high passenger volumes and greater vertical rises.

    • Moving walks
      • Schindler 9500AE inclined

        Developed with shopping centres in mind, the Schindler 9500AE inclined moving walk provides quiet and comfortable transportation from floor to floor.

      • Schindler 9500 horizontal

        The Schindler 9500 horizontal moving walk is ideal for meeting the public transportation requirements of facilities like airports and subway stations.

    • Modernisation
      • Full replacement

        Upgrade your property by replacing your older equipment with new, cutting-edge Schindler 9300 or Schindler 9700 escalators or with Schindler 9500 moving walks.

      • INTRUSS®

        With Schindler INTRUSS®, we extract the existing escalator or moving walk, keeping its truss in place. A new unit is then assembled inside the existing truss.

      • Modular kits

        We offer modular modernisation kits in all areas: safety, energy consumption, and appearance. At lower cost than a new installation, we can make your old escalators or moving walks fast & reliable.

    Get in touch
  • Services
    Get in touch
  • Careers
    • Overview
    • Who we are
      • Overview

        Together, we're building the future, keeping the world moving, and making our communities accessible and sustainable.

      • Our values

        Our values are the foundation of everything we do, and allow us to remain a leading global player in the lift and escalator industry.

      • Inclusion and diversity

        Our global presence gives us access to the full spectrum of human diversity – reinforcing our ability to adapt and innovate.

    • Why Schindler
    • Work and grow at Schindler
      • Compensation and benefits

        Discover more about Schindler employee compensation packages and benefits – and why competitive salaries are just the start.

      • Professional development

        The key to maintaining our proud legacy of Swiss precision engineering, attention to detail, and quality is making sure that all our people – at every level – are trained and ready.

      • Leadership growth

        We strongly believe in fostering a corporate culture of continuous development and providing a platform where our employees can grow.

      • Career development

        We prioritise career development, offering tailored paths for growth and advancement. Explore diverse roles, acquire new skills, and seize opportunities for progression within our global organisation.

      • International careers

        International assignments are a key part of how we develop our people. Grow your career internationally with Schindler.

      • Work-Life balance

        Finding the right balance between work and life can be tough. We make it easier through flexible modern policies designed to meet diverse needs.

    • Who we look for
      • Students and graduates

        Explore the possibilities for students and recent graduates at Schindler – whatever your specialisation or area of interest!

      • Experienced professionals

        Explore our open opportunities across various business functions, from engineering, IT, sales, and marketing, to communications, finance, quality management and HR, and embark on a thriving career with us.​

    • Open positions
    Get in touch
  • Facilities
  • Innovations
  • News and media relations
  • About us
    Get in touch
  • Downloads
  • Contact
Get in touch

Schindler 9700 The escalator for mass transit

The Schindler 9700 escalator is a robust, durable solution designed for mass transit locations. It integrates seamlessly into metro and railway stations to keep people moving.

Moving crowds with individual comfort

Our Schindler 9700 is designed and built for heavy-duty and high-rise applications. It delivers exceptional safety, consistent performance, and minimal downtime.


Benefits

Our escalator systems are engineered with modular components to meet the unique requirements of each individual project. They are perfectly adapted for heavy traffic loads in different usage conditions.

Reliability and durability

Adapted to heavy traffic loads in any scenario

Recognised safety expertise

Equipped with state-of-the-art passenger safety solutions

Sustainability and energy efficiency

Committed to reducing energy consumption without compromising on performance

Digital technologies

Connected for improved monitoring and reduced downtime

Quality in every aspect

Built by skilled experts and put through thorough quality control processes

Professional project management

Flawless and safe equipment handling from production to job site


Key figures

CharacteristicsDetails
Vertical rise (m)Up to 50
Inclination27.3°, 30°
Nominal speed (m/s)0.5, 0.65, 0.75
Step width (mm)800, 1000

Passenger safety – a recognised expertise

Passenger safety is our top priority. For more than a century, we've led the way in protecting passengers in demanding mass transit hubs and environments exposed to heavy traffic. This commitment is reflected in our advanced installation techniques and state‑of‑the‑art solutions that ensure safe and reliable mobility every day.

Holistic approach to safety and quality

We uphold the highest safety and quality standards throughout the full life cycle of the Schindler 9700, covering every stage from production and installation to daily operation, maintenance, and modernisation.

Safety by design

The refined design and advanced engineering of the Schindler 9700 limit risks like passenger entanglement or loss of balance. Every journey is supported by reliable technology that ensures a safe and smooth ride for all.

Certified code compliance

The TÜV-certified Schindler 9700 escalator meets all international standards, including EN 115-1, GB 16899, HK-COP, A17.1, and ISO 8103-1.

These are standard features, and Schindler offers extra options to further improve passenger safety.

Holistic approach to safety and quality

We uphold the highest safety and quality standards throughout the full life cycle of the Schindler 9700, covering every stage from production and installation to daily operation, maintenance, and modernisation.

Safety by design

The refined design and advanced engineering of the Schindler 9700 limit risks like passenger entanglement or loss of balance. Every journey is supported by reliable technology that ensures a safe and smooth ride for all.

Certified code compliance

The TÜV-certified Schindler 9700 escalator meets all international standards, including EN 115-1, GB 16899, HK-COP, A17.1, and ISO 8103-1.


Performance – robust components for any scenarios

Our Schindler 9700 escalators are engineered for performance and longevity. They offer reliable high quality in heavy-duty and high-rise applications.

Superior truss protection

The truss, built with open steel profiles, is safeguarded by double or triple protective coatings or hot‑dip galvanisation, ensuring strong and long‑lasting resistance to corrosion. Its vibration‑isolated end supports further reduce noise by limiting sound transmission to the building.

Drive main shaft designed to last

Our escalator main shaft uses a two-part structure with a fixed steel axle and a rotating hollow shaft. By separating flexural forces from torsional forces, the design improves performance and durability, helping the system maintain optimal functionality in high traffic areas.

Sprockets on top and bottom stations

On the Schindler 9700 model, sprockets are always positioned on both the bottom and top stations. This dual-sprocket configuration enhances the synchronisation of step chains on both sides while minimising lateral chain movement.

Dependable drive chain, step chain, and rollers

Engineered to withstand high breaking loads, our step and drive chains feature well-controlled pin pressure, combined with durable chains and rollers for lasting performance. Step chain rollers are protected by relief curves in transition zones, ensuring long service life and easy replacement – even under extreme loads.

Main drive shaft sprocket

High performance in all climates

All components are built to withstand humidity, heat, ice, salt, and sand. The optionally galvanised truss and other protected components, together with integrated heating features and microprocessor-controlled chain lubrication, ensure dependable performance in all operating environments.

Double monitoring and control of key safety parameters

The MICONIC F microprocessor controller has two independent safety circuits to monitor the essential safety parameters.

Triple control of speed and unintentional change of direction

The speed and traffic direction are monitored on the fly motor, wheel, step band, and handrail. This triple monitoring effectively prevents over-speeding and changing of direction.

Anti-fall barrier

Improper escalator use can occasionally lead to unsafe situations. Our innovative Anti‑Fall barrier enhances the existing balustrade by adding an extra layer of protection. The increased overall barrier height significantly reduces the risk of passengers falling over the side. 


Reliability and durability – seamless experience

Trust our escalators to deliver a ride that’s not only safe but also exceptionally smooth and comfortable. 

Break-resistant aluminium compact steps

Steps are a key safety component. Our in-house aluminium mono-block steps offer superior break resistance, along with anti-corrosion and fireproof properties. They are ideal for applications in both indoor and outdoor spaces.

Effective passenger guidance

Schindler 9700 is designed to guide all passengers safely to their destination. Full visual guidance is provided by moving LED direction indicators, clear step demarcations, yellow signal combs, and LED step gap lighting.

Ergonomic and reinforced handrail

Our reinforced handrails, available in C-shape or V-shape, offer outstanding durability and extended service life.

Standing safe

Innovative features such as slip-resistant steps with optional screw-free safety demarcations, aesthetic skirt brushes, and skirt anti-friction coatings ensure safe footing.


Sustainability – making efficiency the standard

We’re committed to delivering environmentally friendly solutions that align with your sustainability goals. We provide Environmental Product Declarations (EPDs) verified by a third party and recognised by green building certification schemes, including LEED, DGNB, BREEAM, and Green Mark. Health Product Declarations (HPD) are also available.

Our aluminium steps with minimised CO2 footprint

Our aluminium steps and pallets, produced in-house, are among the most durable in the industry. They can meet even the most specific customer specification requirements.

Advanced drive systems

Our advanced drive systems combine IE3 premium‑efficiency or IE4 super‑premium‑efficiency motors with high‑efficiency helical gears. Engineered for high‑rise applications and heavy, continuous use, they deliver outstanding performance with minimal energy demand. Depending on the configuration, they can achieve an energy efficiency class beyond A+++, exceeding ISO 25745‑3 standards.

Smart operation management

When passenger volumes are low, the system automatically switches to ECO Mode, cutting energy consumption by up to 25% at nominal speed. Additional savings come from stop‑and‑go or crawling‑speed operation, while extra energy is generated from downward travel.


Digital services – constant equipment monitoring

Installation is just the start. We keep your escalators performing for years to come.

Our sensors and controllers communicate operational and health data through primary protocols. This connectivity enables easy integration with building management systems and control centres, improving monitoring and efficiency.  

Equipment remote monitoring

With our connected units, you can remotely monitor key parameters such as energy consumption, vibration, and sound levels, all tailored to your specific requirements. This advanced monitoring capability not only helps in optimising performance but also aids in predictive maintenance, reducing downtime and operational costs.

Predictive information

Specific sensors monitor the health status of critical components within your equipment. By tracking those indicators, these sensors deliver valuable insights into each unit's condition, allowing for the proactive prediction of maintenance and repair needs, supporting optimal functionality.

Plan and design your escalators

Download your specific escalator planning data in the form of CAD drawings (dwg, dxf), BIM models (ifc) or written specifications (docx). Get your product specification and a detailed layout drawing with just a few clicks.

Your partner for long-term success

Quality at every step of the journey

We believe in building long-term partnerships with our customers. Our team of dedicated experts will work closely with you every step of the way, to ensure the best possible quality.

From planning and design, through manufacturing and handover, to maintenance and modernisation, our unwavering commitment to quality extends throughout the entire life cycle of our escalators. 

Our escalators are renowned for their robustness and reliability, providing a smooth and comfortable ride with minimal downtime and minimal vibration.

A smooth process from transportation to installation

We provide professional project management, ensuring seamless and safe handling of your equipment – from the moment your equipment leaves production to its final placement on site.

  1. Transportation to the installation site using special forklift trucks
  2. Moving the escalator into the building
  3. Hoisting the escalator onto its supports
  4. Final installation and commissioning
  5. Schindler Acceptance Inspection Standard (SAIS)
  6. Handover and connection to Schindler digital services 

Key component upgrades

Like any technical products, escalators have a life cycle. After commissioning, regular maintenance and repairs, a Schindler modernisation will help ensure that your escalators continue to perform optimally for years to come.

Leveraging our globally renowned expertise and experience, we offer different modernisation packages to provide the very best technical solution for your specific building needs.

By integrating the latest technologies and adhering to updated codes, modernisation not only extends the life span of your equipment, but also significantly enhances its functionality and energy efficiency. 


Downloads

Contact us

Reach out to our Schindler sales team for more information about the Schindler 9700 escalator and how we can support your next project.