• Lifts
    • Overview
    • Passenger lifts
      • Schindler 1000

        The Schindler 1000 is our practical passenger lift for low-rise residential buildings. It's simple to plan, fast to install, and economical to maintain.

      • Schindler 3000

        The Schindler 3000 is our all-round passenger lift that matches form with function. It's the perfect lift for different building types and uses.

      • Schindler 5000

        The Schindler 5000 is our lift for mid-rise residential and commercial buildings that features striking interiors, flexible sizes, and effective performance options.

      • Schindler 6000

        The Schindler 6000 is our premium commercial lift that combines the latest technology, high-end finishes, larger capacities and custom designs.

      • Schindler 7000

        The Schindler 7000 is our premium passenger lift for high-rise buildings that exceeds the demanding specifications for tall structures and skyscrapers.

    • Freight & other lifts
      • Schindler 2400

        The Schindler 2400 is our extra-large service lift that can transport both people and goods. Designed for high-traffic areas, it's the workhorse that never complains.

      • Schindler 2500

        The Schindler 2500 is our bed lift that provides bump-free entry and exit for the comfortable transport of patients in hospital beds or wheelchairs.

      • Schindler 2600

        The Schindler 2600 is our cargo freight lift for warehouses, shopping centres and industrial facilities. It makes lifting heavy loads a lightweight task.

    • Modernisation
      • Overview

        Explore our comprehensive lift modernisation and building renovation solutions; engineered to enhance your lift's performance and aesthetics.

      • ReStore solution

        Restore your lift with our modernisation solution which replaces critical electrical components to upgrade the efficiency and performance of your equipment.

      • ReNew solution

        Renew your lift with our modernisation solution including a new controller, inverter, fixtures, and machine upgrade to ensure a smoother ride experience.

      • RePlace solution

        Replace your existing lift with our modernisation replacement solutions. Enjoy improved equipment operation, plus digitally enhanced mobility.

      • Individual components

        Upgrade individual lift components like drives and cabin doors to reduce operating costs, satisfy tenants and increase your long-term property value.

    • Destination control
      • Schindler PORT Lift

        Schindler PORT Lift is our advanced destination dispatch system that ensures minimal waiting times and optimal passenger comfort.

      • Schindler myPORT

        Schindler myPORT is an app facilitating seamless building navigation through personalised lift calls, access, and visitor management.

      • Schindler PORT Access

        Schindler PORT Access offers seamless transitions from lifts to secure terminals, ensuring convenient access control for a hassle-free experience.

    • Digital Media Services
      • Overview

        Our digital media services transform lifts into communication platforms, offering a creative opportunity to advertise and entertain lift users.

      • Schindler Ahead MediaScreen

        Our Schindler Ahead MediaScreen solution inside and outside the lift cabin provides relevant information to your passengers in real-time.

      • Schindler Ahead SmartMirror

        Our Schindler Ahead SmartMirror in-lift multimedia solution is both: a mirror and screen for passenger entertainment or information.

      • Schindler Ahead AdScreen

        Our Schindler Ahead AdScreen solution maximises your advertising impact with a special display screen inside the lift cabin.

    • CleanMobility
      • Overview

        Our CleanMobility solutions ensure lift safety through touchless operation and products that promote a sanitary environment.

      • ElevateMe App

        With Schindler’s ElevateMe mobile app, building tenants and guests can call a lift and select their destination right from their smartphones.

      • UV CleanCar

        Our Schindler UV CleanCar lift solution uses UV-C ultraviolet light to destroy bacteria and viruses, reducing the risk of transmission between passengers.

      • UV CleanAir

        With Schindler UV CleanAir, the air in lift cabins is sanitised and cycled more frequently and efficiently.

      • CleanCall

        Our Schindler CleanCall solution lets passengers select their lift destination with a simple wave of the hand. No need to touch a button anymore.

      • CleanCover

        Schindler CleanCover is a specially designed antibacterial film that ensures hygiene on frequently touched lift surfaces, including buttons, panels, and walls.

      • CleanSpace

        Schindler CleanSpace allows you to adjust lift load capacity, preventing overcrowding and ensuring a safer travel experience.

      • Schindler PORT & myPORT

        With Schindler PORT and myPORT, your visitors can navigate their way through the building's lift using only their phone or personal access card.

    • Design options
      • Linea 800 SmartTouch

        Our Linea 800 SmartTouch features three full HD screens and the mirrored glass panel transforms your lift interaction into a unique, visual experience.

      • Catalogue

        Create your own lift car interior design. Find the ideal fit for functional, sophisticated, and innovative interior architecture concepts.

  • Escalators & Moving walks
    • Overview
    • Escalators
      • Schindler 9300

        The Schindler 9300 escalator with enhanced safety features, energy efficiency, and space savings is ideal for moving people in commercial & public spaces.

      • Schindler 9700

        The Schindler 9700 escalator is the ideal mobility solution for large public spaces with high-traffic demands, like airports, subways and train stations.

    • Moving walks
      • Schindler 9500AE inclined

        Developed with shopping centres in mind, the Schindler 9500AE inclined moving walk provides quiet and comfortable transportation from floor to floor.

      • Schindler 9500 horizontal

        The Schindler 9500 horizontal moving walk is ideal for meeting the public transportation requirements of facilities like airports and subway stations.

    • Modernisation
      • Full replacement

        Upgrade your property by replacing your older equipment with new, cutting-edge Schindler 9300 or Schindler 9700 escalators or with Schindler 9500 moving walks.

      • InTruss

        With Schindler InTruss, we extract the existing escalator or moving walk, keeping its truss in place. A new unit is then assembled inside the existing truss.

      • Modular kits

        We offer modular modernisation kits in all areas: safety, energy consumption, and appearance. At lower cost than a new installation, we can make your old escalators or moving walks fast & reliable.

    • CleanMobility
      • Ultra UV & UV Pro

        Our Schindler Ultra UV and Ultra UV Pro solution helps keep handrails clean and reduces bacteria and viruses with an innovative and effective UV-C light system.

  • Services
  • Careers
    • Overview
    • Who we are
      • People

        Learn about the people, traditions, and values that motivate us to tackle the urban mobility challenges of the 21st century.

      • Inclusion and diversity

        Our global presence gives us access to the full spectrum of human diversity – reinforcing our ability to adapt and innovate.

      • Society

        Help us transform the world. We’re looking for driven professionals ready to solve society’s most pressing urban mobility challenges.

      • Our values

        Our values are the foundation of everything we do, and allow us to remain a leading global player in the lift and escalator industry.

      • Facts and figures

        Find out more about what makes Schindler a great company to work for through key facts and stats.

    • Why Schindler
      • Compensation and benefits

        Discover more about Schindler employee compensation packages and benefits – competitive salaries are just the start!

      • Work-life balance

        Finding the right balance between work and life can be tough. We make it easier through flexible modern policies designed to meet diverse needs.

      • Training

        The key to maintaining Schindler’s proud legacy is by making sure that all our people – at every level – remain trained and ready.

      • Career development programme

        Discover how we take our most talented professionals on an international and multidisciplinary 6-year journey to help their careers flourish.

      • International careers

        International assignments are a key part of how we develop our people. Grow your career internationally with Schindler.

    • Who we look for
      • Experienced professionals

        Whether you’re a lift technician or an engineer, we need talents with maturity and skill. Seasoned professionals make our lift service company great!

      • Students and graduates

        Explore the possibilities for students and recent graduates at Schindler – whatever your specialisation or area of interest!

    • Open positions
  • Facilities
  • Innovations
  • News and media relations
  • About us
  • Downloads
  • Contact
Get in touch

Customer Support & Repairs

What can we do for you today?

National Customer Contact Centre

Our National Customer Contact Centre is manned 24 hours a day, 7 days a week, 365 days a year. The centre is designed to provide fast and effective handling of calls and enquiries including emergency calls and automated communications to ensure emergency systems are maintained effectively.

The moment your call comes in, your building and equipment information will automatically appear on the agents screen. Simply tell us what the issue is and your agent will alert an engineer via Schindler FieldLinkTM.

The engineer will have immediate access to all the details of your call including location and who to contact on arrival at the building. Via the agent, the engineer can also give you an estimated time of arrival to site.

Place an Equipment Service Call

Should you require immediate lift/escalator service, please call our 24/hour service line.

Expert Customer Service Representatives

The lynch pin of any customer contact centre are the handpicked, expertly trained Customer Service Representatives who handle your enquiries in a professional manner.

Whether its re-routing your call to the appropriate individual within the Schindler organisation or dispatching an engineer to your site in an emergency situation, their polite and efficient techniques will calm and reassure customers that their enquiry or issue is important and will be promptly dealt with.

State of the art technology

Linking directly into our global database, our Customer Service Representatives have a direct route of communication to our technical experts within Ireland and the wider Schindler organisation. Fast and accurate access to real-time information using bespoke Customer Relation Management (CRM) technology means our representatives are able to handle your call quickly and efficiently.

Our bespoke Voice Over Internet Protocol (VoIP) technology integrates with our CRM system to eliminate the more complex solutions inherent in other systems and offers a more standardised solution. This requires less equipment management, is more reliably fault tolerant and can ultimately support many forms of communication to meet all your business needs.

Inbound and outbound recording of calls

The monitoring and evaluation of all calls ensures our Customer Service Representatives develop their skills through a process of continuous improvement.

All calls into the National Customer Contact Centre are recorded, which allows for a quick and easy reference guide should customer information or other call content be required, offering a tangible solution to accurate client or customer feedback.

Disaster recovery

The Schindler Ltd Business Continuity and Disaster Recovery Plan defines key business processes and minimises the impact of threats on standard operational norms.

In the event of a major phone or electrical outage, Schindler has the ability to implement a robust Disaster Recovery Plan and to switch to a secondary location, in order to minimise the disruption of service to our customers and ensuring a minimal level of service disruption.


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